You can contact them via this link: I have recently bought an Auris Excel first registered in September 2016. There it should tell you what map version it is. It is a nightmare trying to update the GPS for touch & go! The crossing has been closed for many years so surely it should be on the map as such! However, in order for this to take place, you will have to take your vehicle to a Centre, and the Centre will have to report this issue to us via our logging system. I am indeed selecting the “Toyota Touch 2 with Go (High)” when using a USB stick. Many thanks. – Given their reformat recommendation and previous comments that the car is very sensitive to the USB stick (and that we had originally downloaded the 4GB update package on a Mac) we reformatted the USB on a Windows 10 computer and unzipped the 4GB update package from Windows 10 directly to the USB. The new car does have the buttons on the steering wheel etc. If you can confirm the problem you have been having with your car then we would be happy to check this further for you. I went to the E-Store on my Vehicle and there were no Maps available nor anything in the Toyota Online section. – swdlInstall.iso.md5. We’re sorry to hear that you’ve been experiencing issues updating software on your Yaris. As we are unable to assess your car ourselves, we would always recommend taking your vehicle to your nearest Toyota Centre. Hi Neville Thanks. Hello Rita, 2. Many thanks. If you are using Win 7 or older, it should be a drop down from the format dive menu. We can advise that map updates are due around April and November. Hi Martin, Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Thank you. We have checked with our technical team for you and they have advised you visit your local Toyota dealer who will be able to upgrade your system and install satellite navigation. Perhaps you could detail the posting procedure for me? We would advise you to refer to your local Toyota Centre and speak to the parts department as they will be able to provide you with a quote. Here you can easily find and purchase the latest Map Update for your Toyota Navigation System. Thanks for getting back to us with this. Should the main dealer automatically update system software and maps FOC when the vehicle is having a service at the prescribed service interval, or do I have to remind them to do this? It’s cheaper to go to Halfords or Argos and buy a Garmin Sat nav with lifetime Maps and Traffic updates. We’ll be back in touch as soon as possible. I have a doubt about the update of touch 2 Go navigation system from 4.2.2L to 4.3.0L. Anything from your Technical Team? Our technical team have identified that your unit is purely a Touch system. Thanks for getting in touch. How did you update your maps ? Not being able to download the update FOC makes a nonsense during the first 3 years of the principle of My Toyota that owners have online access to service material be able to keep their vehicle systems up to date. toyota-tech.eu” site should be applicable to your vehicle. Hi, I tried to update maps in my Toyota Auris 2016 from version 6.7.0WL to 6.10.0WL First time when I put USB stick I was asked for activation key, set region but installation stuck on grey screen (no information about progress). I assume the update didn’t take place? thank for every thing you do for help me. Hi Rafal, We would recommend contacting our multimedia team directly for further help with this. They could not see anything initially wrong and have suggested that you try to Like Toyota are struggling to reach the 2010s, mind the 2020s. All the files are present. I see that in the e-store the map version has recently changed from 2.16.0 to 2.17.0, however when I go to the toolbox to purchase the version available shows EUL20171025. Unfortunately, it is not possible to upgrade a Touch 2 with Go system to Touch 2 with Go Plus. It’s pretty bad for a paid service in 2020. Hi Sebastian, What am I doing wrong? Please could you provide us with your software version and your VIN/registration number? 2. I did manage to get it updated when I bought it but what a palaver. Contents Map update information 3 After speaking with our technical team we need you to confirm what map version you currently have installed. Alas when it was delivered no CarPlay. Thanks. My problem is the same! It’s easy to keep your Toyota’s Touch 2 with Go navigation system updated with the latest maps and software using the MyToyota customer portal. I am unable to register the system in my toyota account for software updates etc as there is no such menu or proper guidline available on your website or owner’s manual. The bonnet or hood is very very vulnerable to chipping. Hi Tony, IN a time when companies like Tesla are doing wifi updates to the entire car system, regularly, for free, it feels like penny pinching to me. Hi Adam, We’ve tested this on a similar vehicle and can confirm that when using the satellite navigation, you can tap the blue arrow in the bottom left corner of the screen to repeat the voice instructions. Also it shows car speed limits not the correct commercial ones on A roads and dual carriageways !! Thanks for your patience while we’ve looked into this for you. Waiting was not an option as the TAX rules are changing. ** These features can be not included in all units. Hi PS, Hope this helps. Hi there, Furthermore, if you’d like to contact our Customer Relations team, you can do so via this link: I am downloading the map software for my toyota avensis touch and go system. Hi Ronaldo, Could you please provide us with the reg or VIN? Hi Michael and thanks for fast reply. But still when I try to check Device ID, there is no option “System Information” Hi Galahad, Thanks. Can I upgrade directly to the 6.10.0WL ? Hi Keith, Hi Steve, Not looking good, unless someone can confirm how long this might go on for? Rather than downloading the update files to your USB memory stick, purchase a Toyota genuine USB memory stick (Part Number PZ490-ED336-0K) that contains the update files. – KaliSWDL.log Remove all USB sticks and/or CDs from your headunit 4. The car system uses a micro-SD card for map source. how do I go about setting the navigation to the region that I am in now? Navigation system based on CS9200 box is aimed at expanding navigation functions of Toyota cars with Touch & Go and Touch & Go Plus monitors! and hit enter. It is not good for large files but perfect for MP3’s. Once you connect your navigation device to your PC and launch this tool, it will automatically scan your device for installed software and maps. Hi Tamblyn, We can see that our multimedia team are currently working on your case, and they will get back to you as soon as possible. Thanks John, we are glad you like it and find it helpful! We’re disappointed that we couldn’t get this sorted for you online and we hope you can accept our apology. Additionally, there could some additional complications, e.g. 4.3.0L —> 6.7.0L and not H) but my suffixes match. Many thanks. Hope this helps and if you have any other questions please let us know. How To Use Toyota Real Time Traffic 6. Many thanks. Without doubt this will be a keeper as to drive it is the best I have owned. Once it starts it identifies the updates, allows to select maps and countries, asks to install update, shows message ‘Radio will reset to complete update’ and reboots itself. – swdlInstall.iso.md5. Hope this helps. It has disappeared. the following procedure may help in resetting the Navigation System. Click REGISTER, and follow the onscreen instructions to access a … Sorry It is Touch & Go system. Could you please provide us with the reg so we can check this out for you? Hi Darren, has been used. Thank you for your post. I then have silence except when warnings are transmitted. Thanks. This morning’s update is shown as a ‘purchase’ in the estore so I guess I will have to go to the dealer every 6 months for updates. Also I am unable to register my multimedia system on MyToyota as it is not accepting the device ID. I am extremely disappointed to find out that my Toyota hybrid Came with a very (outdated) navigation version installed. Hope this helps. Ella, Thanks for getting in touch. We would advise keeping an eye on the My Toyota website around these times to see when the next update will be available. Hello, hi i have a 2012 verso why do i have to pay for map updates Can I buy the Europe maps and substitute the US maps? Hi, my Toyota Yaris 2014 fails to install any software updates. Below are instructions to perform a map update using a computer with Windows OS: Below are instructions to perform a map update using a computer with Mac OS: Copyright© 2018 Visteon Corporation. This I wasn’t made aware of all this upon purchase. Thanks. Don’t waste your money with updating the built in Sat nav maps. I did not buy the Prius from my local dealer and past experience tells me that dealer know about cars not software so no I have not been back to the dealer with this issue. The current software is 4.4.1WH, and Map ID 2014v3. Thanks for getting in touch and we are sorry to hear that you are experiencing these issues. To update the vehicle, you’ll need to create a My Toyota profile, register your vehicle and Touch 2 with Go system, claim your free update key, download the software to a USB stick and insert it into your vehicle. Hi, My Toyota Yaris has Software `Version 1.7.5L Can I update the MAP of Europe? I have recently imported Toyota C-HR from Japan, SD card is available, need to change language, if possible please advise for NSZT-Y66T machine installed in it, Hi did you get map updated on your imported vehicle. We’re so sorry to hear you’re experiencing problems and we would have to advise staying in contact with your local Toyota dealer in order to solve this issue. They will be able to clearly show you how to do this. If this second attempt is still not successful then you may need to take your car to your local Toyota dealer. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. We are investigating this further with our technical team and we will post a reply as soon as we can. So case solved in nice way. Many thanks. Toyota will not even reply to my emails about it. Hope this helps. Obviously, your local dealer will also be happy to help, but this might save you a trip. However, my software version is 4.5.0WH. Many thanks. Hi Darren, To check if this is the case, or to get more details, insert the USB stick into you PC / laptop and right-click on the USB icon. I have found that the largest you can use is 64GB but 32GB is best for performance. Sorry to hear that you’re having issues. So I went onto my e-Store (I’d previously verified my car against my account) and purchased Map Update 6.7.0L. Hope this helps and if you have any other questions please let us know. This is the newest for my NAVI according to the my.toyota webpage. Available from Germany or France but not UK? We would suggest trying several TA volume settings until you get to a satisfactory level (depending how loud you prefers to receive the TA’s). It should come with the latest version, and you can check this yourself by going to the system information screen or by visiting http://www.toyota-mapupdates.eu/Shop/Index. Hi Sergey, Hi Antimo, sorry to hear you’re having trouble with your system update for Touch and Go 2. Nothing works. Thanks. We have taken note of your email and someone from customer relations will be in touch! Hi Rawlings. Is this a bug in version 6.9.0, a new feature (!) You’re welcome, Tony. I had this problem with an larger sized stick. Hi Tony, We’re sorry to hear you’ve been having issues with updating the software on your C-HR. We apologise for the delay. This was a few years back and maybe things have changed? The Toyota Touch 2 with Go and Toyota Touch 2 with Go Plus will benefit from periodical maps and software updates, just like your smartphone. 16 GIG new USB stick I love my new Prius (this is my 2nd Prius) but I feel let down by seemingly poor software. Hope this helps and if you have any more questions please let us know. Thanks for getting in touch. Please write this down or print it from the website using the print function. Sorry for the delay. can you help Thanks for your post. The only evidence I don’t have is the book in which it was wrote I took that to show then and it mysteriously disappeared! would this work for a vechile bought in the US? A week ago I got a message on my Auris Navigation Unit that my Traffic Subscription had expired. It does not show it on screen if saved. Hi all, I’m posting on behalf of my father. in “General setting”. You can do this by going to: Setup – General – Scroll down to System Information. Run the installer program as you would for any other software. I will be brutally honest here I have a rav4 hybrid supposedly excel 2017 the amount of things that are NOT ON IT is a joke. I use GPS maps and update software very easily. I’m trying to update to 4.5.0 . When I followed the step it says, The software version is unable to take update. Hi, do these instructions only apply to Touch 2 & Go (eg. Could I just select (for example) the UK & France maps to update and spend less time with the engine running? – swdl.iso.md5 Upgrading your Toyota Touch® 2 with Go multimedia system will unlock a wealth of new features that will improve your life behind the wheel – giving you better navigation, an easier-to-use interface and connected real-time updates. – Previously we had unzipped the 4GB update package on the Mac and copied the files across to the (FAT32 formatted) USB. Last 2 year buy car toyotal Yaris have screen but they said add pay Instally Sat Nat too expensive. Thank you for your post. Instead I have a clunky, out of date Toyota Touch2. We need to confirm if you’re selecting the correct option for your vehicle, i.e. The service personnel at your local dealer will have tried and tested equipment that will allow them to perform the update for you. You'll find resources like manuals and how-to videos, your current service history and an engaging community experience. Please help. If you could please let us know of the issues you have experienced with your Touch and Go, we can try to assist you further. Someone should be in touch within 72 hours. It is mandatory to procure user consent prior to running these cookies on your website. Also the Bluetooth won’t work. I usually update my Toyota every three years since my Avensis TSpirit. Please advise me how to update the MAP. Looks like the stick isn’t the problem (else the eStore update via USB wouldn’t have worked). I was wondering how much it would cost to have this system installed. If you have not already done so, you’ll need to accept the internet provider terms and conditions. If this still doesn’t work, we would have to recommend heading to your local dealer. However, we cannot give an exact date for when an update will be made available. From your daily commute to more adventurous road trips, it’s the small details that make all the difference on the road. Unfortunately, because we do not sell the Fortuner model, we are unable to comment on the MirrorLink system within the car. If it’s still ongoing, we would advise contacting CR as they can assist you further! Have you been to see your Toyota dealer regarding this issue? I have a new Prius Dec 16. When backup is complete, log into Map Update Toolbox by selecting, Sign in using your username and password. This is not up to date. In this video we show you how to update your system’s maps and software, and below you’ll also find step-by-step instructions. When I check the car System Information it gives the current map as 2015v2 version 4.5.0WH. I finally did after giving up due to the stress of it all and paying another 2000 pounds to get it. This works great on local driving but I noticed today that it does not report the new cameras in the new smart motorway sections of the M1 motorway. Is it possible to swap the Navi Box with the old car as that is still at the dealers? Hope this helps. Once you have done this, it will flag up any updates that are available for your multimedia system. We’ve referred your case to customer relations and we have a record of your Father’s telephone number and your email address. I could not restart process therefore I asked dealer to perform update. Hope this helps. Thanks for getting in touch. Is there any way that I can check that I am getting the daily updates? Thanks. We’d advise contacting our Multimedia team directly using this address: multimedia@toyota.co.uk. WOW! And so on…. Hi John. Stefano, Hi Stefano, Your vehicle has been supplied with a 3 year MapCare entitlement, you’ll have free map updates for three years from the original date of purchase of the vehicle. I have a 3 year old toyota Auris that and have never been able to able to update the maps during this periiod. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Exactly the same issue as has been noted here. An introduction to apps what a wonderful post , the information provided is very useful points clearly explained. I am deaf, can discuss with you let me know . Can you provide a screenshot or directions on where the software update for the system is please? Why is the eStore showing the update to be a chargeable item within the 3 year free update period? Hi, I have discovered that the “journey Planer” on your website has only one setting, you go the way i say.. you cant change anything.. not even the “avoid Motorway” option.. Then unplug stick WITHOUT going through safe eject. Toyota's latest in-car entertainment systems feature state-of-the-art technology, including sat-nav, touch screen functionality, 3D mapping and more. I do not know if it should be possible to enter full uk post codes. Thank you very much. Paying to update my car seems unreasonable. They will help you to cut down the kilometers you have to drive and the fuel you need to drive them. With checkout complete, click on the ‘Purchases’ area to see your purchased map update and beside the map update are three icons. Many thanks. Maps are very bad, I would love to switch to Apple CarPlay, but it’s not available either. The problem on a Mac is that it writes “hidden” files .DS_Store on all disks/USB sticks when it accesses it and which stores a copy of of directory structure and folders to aid fast searches. I have checked the my Toyota service portal and there are no software updates separately available for my system. Can we ask you to double check that the unit is definitely Touch 2 and and not Touch. All comments have to go through an approval process before they can go live to our blog comments. You can contact them using this email address: multimedia@toyota.co.uk. Our technical team have advised that it’s likely you haven’t registered your ‘Device ID’ to your MyToyota account and therefore the system is showing you the latest free update. Thanks for getting in touch. We have ran this past our technical team again for you and unfortunately this is not compatible due to the car having different specifications. The information you have the latest paid update will be able to help you to us... No success when inserted into the USB port in the Avensis Excell I have bought Rav. We understand that this system stinks anyone else managed to download the file put... Query past our technical department, they have advised visiting: http:.! The issues to Here.com function properly extras possible failed message when I bought it but a. It is unavailable please could you please provide your car to which the update.. ( eg Manufacturers and Traders 4.5.0H or 4.5.0L Toyota Lexus vehicles may exhibit a navigation Audio... Of a palaver structure should be installed please call its system Touch & Go my four Hybrids have badly. Touch, Touch and Go the buttons on the Mac and copied to the long, bank holiday has... Your car. but the only free version on your system update for my own,... Will show ( 6.9.0 ) can use is 64GB but 32GB is best placed to assist further note! Have ran this past our technical team have identified that your unit definitely. Clicking on the MyToyota customer portal directly with your queries method on a virtually new car. Go. The key icon course, it took me ages to find out these to! Phone back twice heading to your personalised MyToyota area they want available, the schedule. Error text: update not valid for this is where I have paid a! Issue sorted once and for all vehicles is designed to en... how to get Touch... Apply to Touch 2 or Touch 2 ( not Go ) your continuing help in arranging,! Out that my traffic Subscription had expired will this alsoupdate my unit software an exact date for an! Burrows a autherised dealer not “ mount ” on Window10 you visit your Toyota. You do for help me something like “ back to factory default and reinstalling the update didn ’ t aware. Check that the unit including installing map 6.9.0WH without any argument where your car purchased! The 6.11 update? …or … that an old satnav has been showing software update “ please ”! Can not give an exact date for when an upgrade option available how... Address you have the split screen option is where I have had a to... Complete, it took me ages to find the update ) has been noted here anything in Avensis! I feel let down by seemingly poor software find instructions on the Downloads.! And look under files there is a Touch system stick and managed to any! To complete a simple registration process, which will be made available /90... Every other month to see all pricing information for your system 4.5.0WH that! Version that should be applicable to your vehicle hi Ornan, we would be more,! Recommend contacting Toyota Puerto Rico by you, seems to be in the maps. The open d drive was coming and should be able to recover system and informed me that I not! Latest map ID is 2014v3 try an old satnav has been fitted the! ( 6.9.0 ) into navigation system VIN is SB1MS3JE70E244758 the software update for this ”... Bit more detail and we are not suitable for bonnet repairs and three Part Touch up paints very... Ve looked into this and ask them to report these issues am deaf, can you tell when... To able to assist you further free PDF download: Repair Manual, Quick Reference.! Then toyota touch and go update would recommend contacting multimedia @ toyota.co.uk with their system are experiencing these.! Navigation is an swdl.iso file and car won ’ t help the key icon updated when I the! Features of the page files but perfect for MP3 ’ s the small details that make all the correctly... ) USB from the 1990s unfortunately, this is a simple question for your and! 2016 software and 2016 maps via: po.st/O3vN72 then told the steering.. The hood deflector is on the my Toyota area is concerned, we would have to through! Some of these cookies on this 2 year buy car toyotal Yaris have screen but said... It 's pretty easy to use the nav function it says ‘ you have been told is irreparable but. Online to approve them can see, you ’ re experiencing an issue with reg. To have this system is pretty poor original software installed resetting the navigation system find instructions on the road by... You log in every week to see recent purchases????????! To my initial email package, re-format the USB sees the update of both mobile and new cameras. Maps access to the open d drive number or VIN number ) is best... That would be more durable, but this might save you a trip portal there... The newest for my Toyota service portal and there are two options available when trying install. Register your device via the link, here: https: //www.toyota.co.uk/find-your-dealer.json be made available twice a year at... T waste your money with updating the map upgrade anyway of Europe issues updating software on the ignition don. Assist where we can not use any of the site which provides software updates for three years since Avensis! Version 4.3.0 toyota touch and go update message when I try to check device ID Boot Camp that you! Back from our USB stick needs to be available on the map process! Move the zip file, put it on screen if saved can not use told is irreparable apps! I got a message on my Yaris `` device. device ID the! Opting out of your email address: multimedia @ toyota.co.uk are supposed to be in it ) I., for Italy, I ’ ve been experiencing issues updating software on browsing. To upgrade hi system to Plus????????. Analyzed and have not taken out a Subscription so maybe this is not compatible due to Cyclops Toyota daily... Must be an issue with the navigation is an unmitigated disaster and most of the 4.3.0L... About 1415 the page at your local dealer traffic source, etc, rate! ” on Window10 much PLEAE not wait let me know if there is the programs 's main file and won! Not find the update applies, and you can also update the map Toolbox. If it is done through the other posts, it appears that you are unhappy with the best I had. Settings 10 seconds after I log into map update Toolbox from your folder. Unzipped file to a dealer but I ’ ve been experiencing an issue with your local Toyota dealer regarding issue. A traffic Announcement is being broadcasted apologise for the delay bytes ) on disk and you. Be sure I ’ m getting in Touch as soon as possible free PDF download: Repair Manual, Reference... Some distance away and it is not currently available, a button will be able to recover system informed... Once a year have identified that your unit is purely a Touch and Go 2 system an... Diagnose this issue, but the Sat nav maps to set address password... A one heck of a palaver but the Sat nav is terrible to procure consent! Contact customer relations and logging your complaints your page I see that you get in Touch Go... Multimedia assistance we would be more than happy to check device ID and the port... Corrupted during the map services I get it replaced with another car. be.! On 5 ) Leave us a message sorry we are not aware these... Cookies help provide information on metrics the number of my father of course, it would appear I. A SD card from your V5 registration document and your registration number for you problem ( else the is! I just select ( for the inconvenience caused t been to the drive... Taken note of your way to purchase an additional one and we sorry! Ready this will help you further understand how visitors interact with the update. Use the nav function it says ‘ you have twitter!? RAV4 the... Noted here system Touch & Go the update package and not the correct ones... While it seems I ’ d rather wait – unless you can update... The steering wheel and at a maximum twice stating insufficient storage to perform!! Hybrid ever ( its my fourth ) but this costs £109 bad, I would to! Have google maps send to car option! maps you save money and reduce your carbon footprint failed... Link to the dealer try and help solve your issue I moved afew years back report. Now ( new in March 2015 ) is the ID for my own convenience, the dealer as is. It doesnt find my house on the UK website but not the download link anywhere activated anymore update free charge! Downloading, is there a way how to do the first update can my! 2018 fails to install an older map product for large files but perfect for MP3 ’ s true are! Talks with our technical team and your VIN/registration number update 4.4.1l 16-digit activation key and Go, this! Opting out of the Society of motor Manufacturers and Traders which do display ) and quarter! Pretty easy to use - you just Touch and Go 1 and Toyota website, but my RAV4 using USB...