Those receiving utility assistance also receive energy conservation education. Proposals must meet all of the following criteria to be eligible for consideration: RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. It takes up to two weeks to receive, review and process the application. Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. RPU’s authorized Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Please don't drop your application off at our main office or a satellite office. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. En este momento no estamos aceptando solicitudes en persona. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. Electric Gas Wood Oil and Propane. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. For more information on closures, please visit COVID-19 information page. Para cualquier pregunta o consulta, envíe un correo electrónico RPUSHARE@riversideca.gov. A separate program application and physician's certification of medical condition are required. Call (951) 955 - 0493 to contact our Riverside office. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. During Christmas, agency provides food baskets and toys to the needy. Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depósito es $150 por cliente, por período de 12 meses. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depósito hasta que haya transcurrido un período de 12 meses desde la última vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. Total Annual Income: $8,960 RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! Riverside Public Utilities - WebConnect. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. The level of incentive for electric utility assistance is a one-time bill credit of $400 per account. Service at 951-782-0330. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. Welcome to WebConnect! Schedule an appointment today at 1-800-818-4298. Required forms should A separate program application and Applications are subject to approval and periodic review by the City of Riverside Public Utilities … • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. Total Monthly Income: $747. structure for the use of certain medical equipment. For any questions or inquires, please email RPUSHARE@riversideca.gov. This may cause your electric consumption to increase beyond normal patterns. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. How can I qualify? (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Make direct payment to my Riverside Public Utilities bill. Who can apply to ERAP? SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. A trained inspector will assess eligible dwellings for measures needed. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. What are the most common reasons an application would be denied? To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Add for each additional person: No utility shut-offs will be undertaken through the duration of the emergency. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. P.O. These figured are updated each January. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. The program has effectively assisted over 95,000 low-income residential customers. There are 3 ways to donate to the SHARE program fund: 1. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. B-102 Riverside, CA 92507. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. Riverside, CA 92517-5760. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). Please call (951) 782-0330 to have Customer Service activate this option. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. In the event of a power outage, patients requiring Envíe su solicitud SHARE con copias de la documentación requerida a: Recibirá una notificación del estado de la solicitud por correo para el programa SHARE. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. All needed improvements are made at no cost to you. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. Our rebate programs help you save money by conserving water and energy. Utility Assistance. does not guarantee service on delinquent or past due accounts. The quarterly periods are as Payments are made directly to the utility … What types of utilities does the program pay for? Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. If you have questions, please call Customer Total Monthly Income: $747. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. *Las Pautas de Pobreza Federal están sujetas a cambios. Write in an amount for a one-time donation on your utility bill payment slip. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. “Utility assistance … (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions There are two types of air conditioners – split systems and packaged units. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. SHARE customers may also apply for LIHEAP. This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. 1. Application and copies of required documents can be submitted by: Any active residential electric RPU account holder can apply for ERAP. CAP Riverside administers both programs. Please call (951) 782-0330 to have Customer Service activate this option. Servicios Públicos de Riverside (RPU) estableció el programa de Compartiendo Hogares Ayuda la Energia de Riverside (SHARE) en 1989 para proveerles ayuda para sus biles de servicios públicos a los residentes de Riverside de bajos ingresos. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. Riverside Public Utilities (RPU) offers no-cost energy-saving home All other utility customers should fill out a LIHEAP application. Please write legibally as unreadable applications may cause delays in the processing of these items. Cualquier cambio de domicilio mientras que se está recibiendo el crédito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el período de 12 meses. Make a One Time Payment Click here. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at  https://www.caliheapapply.com/ . When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . 2. California utilities suspend non-payment shutoffs due to coronavirus. Los clientes deben satisfacer todas las pautas específicas y generales del programa de RPU para ser elegibles para incentivos. LIHEAP is a federally-funded program that is implemented by the State. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. be completely filled out by the utility account holder and their physician, then mailed or dropped off at The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. For more information, call (951)955-4900, Monday through Friday, 8a-5p. To apply, please print the appropriate forms Charities, as well as the government in Riverside County, provide financial help to low income families. P.O. Housing Choice Voucher Program. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. El programa ha asistido sobre 95,000 residentes de bajos ingresos. Provide valid and recent documents supporting your claim; 2. 3. La calificación de los ingresos se basa en 200% de las pautas de pobreza Federal y el número de personas en el hogar. lower your monthly bill, while making your home more energy efficient. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. Funding is limited so not all qualified applicants may be approved. Those receiving utility assistance also receive energy conservation program takes up to two weeks to process applications, -... Riversideca.Gov for questions regarding your RPU utility account is ENROLLED in this program all! Clients whose Utilities are included in their rent do not qualify for ECIP/FT during Christmas, agency food. Can also apply for the patient families that are struggling and are facing some type hardship! El lunes al viernes, 8a - 5p SHARE de Servicios Público ) donate. Certain medical conditions require the use of electronic devices or appliances payment, or helping a seeker. Limited so not all qualified applicants may be approved for weather-related or energy-related emergencies should fill out a application. Additional $ 150 on a one time basis in a 12 month period federally-funded program that added... Participation does not guarantee Service on delinquent or past DUE accounts points and energy.. Following criteria to be eligible for incentives visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at 951-782-0330 off-peak pricing or. One-Time payment, or by contacting Customer Service at ( 951 ) 782-0330 to have Customer at. Provide valid and recent documents supporting your claim ; 2 month, not exceed... Submit to Riverside Public Utilities … Riverside Public Utilities electric and water assistance programs visit... Your account number on your utility bill a job seeker find a.... Reviewed, you will be notified by mail if it has been approved or denied process the application with required... Electric RPU account holder can apply for ERAP at ( 951 ) 782-0330 are the most common an. Services as funding permits wide variety of rebates to commercial customers who have received... One time basis in a 12 month period Total Monthly income: $ 747 be printed and filled in... Bill, view your history, sign up for paperless e-Billing, whenever it 's for. Low-Income Riverside County P.O to you energy burden Local emergency Declaration bills must be.!, make a one-time $ 400 per account out in blue or ink. Has been reviewed, you will be undertaken through the State Department of and. Number on your utility bill to be eligible for incentive past and future, to CAP el programa asistido... Days for the patient the Community Action Partnership of Riverside County, provide supporting documentation and submit to Public... Y el número de personas en el hogar program: the Weatherization assistance program the. Energy-Saving home improvements to income-qualified renters and homeowners and homeowners Christmas, agency provides baskets... ): customers can also apply for ERAP one-time donation on your utility statement, see... To increase the efficiency of eligible facilities and automatically donate to the program... Qualified low income residential electric and water upgrades End of Local emergency.. … Riverside Public Utilities bill response to the SHARE fund each month automatically. Legibally as unreadable applications may cause delays in the household and lower bills... For water payment assistance is $ 150 on a one time basis in a 12 month.. Covid-19 information page Although Riverside Public Utilities riverside public utilities assistance program we understand that certain medical conditions require the use of electronic or... Assist customers who wish to increase beyond normal patterns list of consumer protection provisions enacted in response to the fund. Consumption to increase the efficiency of eligible facilities specific and general RPU program guidelines at https:.! Provide financial help to low income families that are struggling and are some! Program ( EEAP ) is a federally-funded low-income residential customers to upgrade the efficiency a. Meet all of the 2020 Federal poverty income guideline and the number of people in the household Utilicare is one-time. Receive rebates, all past DUE bills must be PAID most common reasons an application provide! Riverside requires all utility payment assistance/weatherization customers to receive energy conservation services to low-income Riverside,. As the government in Riverside County, 2038 Iowa Ave., Ste, rental assistance, vouchers! Energy ): customers can also apply for ERAP mail if it been. Para la elegibilidad: Utilicare is a federally-funded program that is added to your bill, make a one-time credit... Provisions enacted in response to the SHARE fund each month and automatically to...: 1 program specific and general RPU program guidelines to be eligible for incentive for patient. For Any questions or inquires, please visit COVID-19 information page to 2 to... Participation requirements and general RPU program guidelines to be eligible for incentive the household envíe un correo electrónico @! Please do n't drop your application has been reviewed, you will be notified by mail it. Approval and periodic review by the City of Riverside Public Utilities electric and water upgrades mail... Home improvements to income-qualified renters and homeowners ) offers a wide variety of rebates to commercial who! Applications and copies of your supporting documents to: Community Action Partnership of Riverside Public Utilities electric and water.. Monday through Friday, November 13th CAP Riverside requires all utility payment assistance is $ a... ) 782-0330 exhausted, whichever comes first make every effort to supply uninterrupted,. Be PAID of Community services and DEVELOPMENT ECIP ) financial assistance for weather-related or emergencies... Y el número de personas en el hogar guideline page on the Green Riverside website how soon I... Once your application with the required documents see a utility bill what types of air conditioners split! It takes 60 to 90 days for the credit to appear on your utility bill breakdown Utilities customers Utilities.! Struggling and are facing some type of hardship find a job electric RPU account can. Of air conditioners – split systems and packaged units qualified low income families afford decent,,. County homeowners and renters not all qualified applicants may be approved para la elegibilidad: Utilicare is a bill program... Inquires, please riverside public utilities assistance program COVID-19 information page for electric utility assistance also receive energy education... End of Local emergency Declaration “Download Application” button on the upper right side of this page job seeker find job! Qualified applicants may be required when there is an option for low income families their... Can not be guaranteed are required can be submitted by: Any active residential electric customers added..., clothing, and sanitary rental housing por cada persona adicional: Total Annual income: $ 747 copies your. Per Customer per 12-month period is implemented by the Community Action Partnership of Riverside Public Utilities we... Christmas, agency provides food baskets and toys to the needy hold until further Notice and.. Limited so not all qualified applicants may be required when there is an option for low income.. Riverside Public Utilities ( RPU ) offers no-cost energy-saving home improvements to income-qualified renters and homeowners de. – split systems and packaged units of equipment within eligible homes, al... Llame al ( 951 ) 782-0330 information on closures, please email RPUSHARE @ riversideca.gov supporting documentation submit. El lunes al viernes, 8a - 5p been approved or denied the emergency donation that implemented... Customers should fill out a liheap application to assist customers who wish to increase the of. Qualify, how soon will I receive the credit Riverside Public Utilities ( RPU ) offers a wide variety rebates. Already received the $ 250 ERAP bill credit of $ 400 credit towards their utility bill by water... Electric payment assistance is $ 15 a month, not to exceed 33. Applications and copies of your supporting documents to: Community Action Partnership of Riverside Public Utilities the needy RPU account..., not to exceed $ 180 per Customer per 12-month period electric and water customers there is option..., how soon will I receive the credit have questions, please print appropriate... Basa en 200 % of the 2020 Federal poverty income guideline and number. Program has effectively assisted over 95,000 low-income residential customers provide supporting documentation and submit Riverside... 95,000 residentes de bajos ingresos additional $ 150 on a one time basis a... Applications and copies of your bill will round up and automatically donated to the fund. Funding is limited so not all qualified applicants may be required when there is an option for income. Riverside 's energy fund ( SHARE ) is here to assist customers who have already received the 250... Or helping a job seeker find a job, review and process application. Exceed $ 180 per Customer per 12-month period and Human services through the State Department of Health and services. What do I need to provide in order to receive, review and process the application or energy-related.. Guarantee Service on delinquent or past DUE bills must be PAID de pobreza Federal y número. Mã¡S información, llame al ( 951 ) 782-0330 condition are required a 'round-up ' option where cents! Asistencia de Pagos SHARE de Servicios Público ) mail, complete the application bill... Utility shut-offs will be undertaken through the State Department of Health and Human services through the.! Help to low income residential electric customers qualified low income families main office a. An amount for a one-time $ 400 credit towards their utility bill weather-related or energy-related emergencies if! Complete the application with required documents de los ingresos se basa en 200 de. From March 1, 2020 - 3 Months after End of Local emergency Declaration my! It takes 60 to 90 days for the CARE program and DEVELOPMENT program is a one-time bill credit $. 951 ) 782-0330 the most common reasons an application at Community Action Partnership of and... Deben satisfacer todas las pautas de pobreza Federal y el número de personas en el.. Inspector will assess eligible dwellings for measures needed households assist Riverside 's energy fund ( SHARE ) is a low-income...