If … You must answer a series of questions for each calendar week that you wish to receive benefits. These questions are the COVID-19 reasons that make someone eligible for PUA. If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim. The Questions That the Unemployment Interviewer Asks. The fastest and most efficient way to file a new claim is to file online at des.nc.gov. How do I claim my weekly benefits? Did not do any work this week. Completing Your Phone Interview Complete any required documents before your interview. If I report earnings on a weekly claim, will this affect my benefits? endobj 2 0 obj If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The News 13 investigative team is working to answer your coronavirus questions. How Much You’ll Receive. �� R��^��)q��CQC�Ԃ{�~��� %PDF-1.7 Many of you have been asking questions related to unemployment insurance benefits in North Carolinians. Typically, applicants must meet eligibility criteria; however, some requirements have been waived, and the program has been expanded, in order to assist North Carolinians affected by COVID-19. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� ��^��pFh"��{�8 If you don’t file your claim correctly, it will delay your benefits by days or even weeks. If you were laid off or had your hours reduced due to COVID-19, you will also apply for PUA while filing your claim. <> Use our step-by-step guides and videos to help you file your claims correctly. �{]ļ@��0 ��!f7{�"$���� �⇘�(L�C-rNi��ậ�g����vr�O� 535 0 obj <>stream Don't give up. must claim benefits by answering a series of questions. 1 0 obj %PDF-1.7 %���� The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. unemployment claims that have been filed as a result of COVID-19. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. The division is quickly adding staff, equipment and IT infrastructure to help individuals and employers file and respond to unemployment claims. endstream endobj 501 0 obj <>/Metadata 44 0 R/Pages 498 0 R/StructTreeRoot 72 0 R/Type/Catalog/ViewerPreferences 517 0 R>> endobj 502 0 obj <>/MediaBox[0 0 612 792]/Parent 498 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 503 0 obj <>stream stream Due to the impact of COVID-19, we made the following temporary exceptions for all Unemployment Insurance claims until further notice:. �7MMWG�P�0�CU��@���o�c���O��z}�� ���l���y$=�Q�� uzT�7�B��⤓���p㾓q����W��r_g7t�!^���|{W?ہUMO^kS:�6��w,}̡�^��`��=:��iF��Z�[��� ���AO3���[zh�7��䭶e�J4�&�E^�P��R�f����EGc�X�� ���:��N�ބI����i��y�� ]۽|��6�vӭ_>�ˇ�#�V��0��ω|��Od���2�1+�p��Iꈉ����I���4�R%�"fg2>b|&�c?=�34y�.��1�����s�s�0�e��~�&!eޓ0�ё�����B��FL�$����I)�;���y4�IY@�\�+|�b?yq%���Ut���Nq�$NZ�*��rYFk�C��I��'��&�~�7�%2���(y�'�p�෷��>� �����O Waiting Period – The 7-day waiting period is waived for claims beginning on or after January 19, 2020. Attached are word-for-word answers we provided to KMBC questions on Feb. 1, 2021. This fact sheet is a guide to help you claim weekly benefits. Weekly certifications (or weekly claim for benefits) must be filed online. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. 8����ী�Qv3��a܊�;-�C,���w/��z��2���,��Ƿ����F5�g8���GU���]� ������ӹ�"}Pc�3�JMk�v7���Nٵ��[g��E���,[�j��)vN0 �k@� endobj The option to file a weekly certification by phone is no longer available. Important: Because of changes to the weekly certification questionnaire, weekly certifications must be completed online beginning Sunday, Aug. 23. Questions we ask on your PUA weekly claim. After you submit your first two-week continued certification, you will be paid for the first week of your claim. endstream endobj 504 0 obj <>stream Is it my choice? In North Carolina, the Division of Employment Security (DES) handles unemployment benefits and determines eligibility on a case-by-case basis. Are currently looking for a job. At KDOL, we try to answer each news outlet’s questions fully - each time we have a conversation, or provide a written statement. �ң��y���Ly�%��H��S�k���4�2�$Z���g��.���7�Ym��Ǭ������]�o�f���'m�N�T��6��:��%!L��)k�L�Z�w �(JZ�*z�MC1>M���q9m��]�v�~ٮ7��^oѱ�N�$B�M݋�,��RTw�:���Ω������ Check our website frequently for updated FAQs and information for individuals and employers. I was laid off, I am now collecting … No payment will be released until after this 10-day period. endstream endobj startxref The purpose of filing a weekly certification is to tell the unemployment agency that you: 1. _ 6_9��T�`�� TѠ��Ѡ��Z� (������P�`\р���*�؁4����t��� 3�9m�,>OR�%a`�Ka�`�\ΰ��u�G2@���A� You will be notified about your benefits when your claim is approved. � Claiming weekly benefits is also called certifying for benefits, as you are certifying to the Department of Labor that your answers are true and correct. Answer the questions honestly. If you make less than 30 … Chat with one of our agents here at des.nc.gov or call our Customer Call Center for assistance. If you no longer qualify for PUA, you may be eligible to reapply for regular unemployment benefits. You file your claim is available as possible you no longer qualify for.! Tell the unemployment agency that you: 1 it infrastructure to help you claim benefits! 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