riverside public utilities assistance program

Our rebate programs help you save money by conserving water and energy. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. 1. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help Riverside Public Utilities (RPU) offers no-cost energy-saving home How can I qualify? 3.I certify that I … This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. Please write legibally as unreadable applications may cause delays in the processing of these items. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. Important Notice Although Riverside Public Utilities will make every effort to supply The program has effectively assisted over 95,000 low-income residential customers. Riverside Public Utilities electric and water assistance programs. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. El programa ha asistido sobre 95,000 residentes de bajos ingresos. Please allow up to 2 weeks to process applications. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. (Programa de Asistencia de Pagos SHARE de Servicios PÃºblico). Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Be sure to review program guidelines and complete your application with the required documents. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. Utility assistance Riverside County, California Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Make direct payment to my Riverside Public Utilities bill. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. uninterrupted service, continuous service cannot be guaranteed. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. does not guarantee service on delinquent or past due accounts. In order to receive rebates, all equipment efficiency standards must be met. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Schedule an appointment today at 1-800-818-4298. En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de AcciÃ³n Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. Todas las Pautas Generales del Programa se aplican. If I qualify, how soon will I receive the credit? Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. “Utility assistance … This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. Riverside City Public Utilities Information provided by: Riverside County Office on Aging. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), IdentificaciÃ³n vÃ¡lida expedida por el gobierno (licencia de conducir,tarjeta de identificaciÃ³n REAL ID), Aviso de urgencia actual y/o aviso de desconexiÃ³n, Ingresos de todos en el hogar (Ãºltimas 4 semanas), TalÃ³nes de Cheques: copias de todos sus talÃ³nes/recibos (Ãºltimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicaciÃ³n SSI o SSA (que cubra el aÃ±o en curso), DeclaraciÃ³n de Banco actual que directa depÃ³sito sÃ³lo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depÃ³sito directo imprimible, Aviso de TANF de acciÃ³n actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutenciÃ³n de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaraciÃ³n escrita del tipo de trabajo, el dinero ganado durante las Ãºltimas 4 semanas, firma y fecha). Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Those receiving utility assistance also receive energy conservation education. A separate program application and El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por perÃodo de 12 meses. No utility shut-offs will be undertaken through the duration of the emergency. 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Para cualquier pregunta o consulta, envÃe un correo electrÃ³nico RPUSHARE@riversideca.gov. Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Required forms should *Las Pautas de Pobreza Federal estÃ¡n sujetas a cambios. It takes 60 to 90 days for the credit to appear on your utility bill. La calificaciÃ³n de los ingresos se basa en 200% de las pautas de pobreza Federal y el nÃºmero de personas en el hogar. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Housing Choice Voucher Program. Total Monthly Income: $747. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. Make a One Time Payment Click here. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions Utility Assistance. Provide valid and recent documents supporting your claim; 2. Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients, Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients, Request for an essential electric medical device not listed below is subject to approval, Extremity heating device for respirator pump, In-progress repairs and replacements of water heaters and furnaces which are critical for customer health and safety, Work to mitigate hazardous inspection fails, Inspections of attic insulation and gas appliance repair and replacements, Enrollment of customers identified by SoCalGas as having a critical health and safety related need for appliance work, Refrigerators and recycling of old refrigerators, Insulation, weather-stripping and caulking to lower heating and cooling costs. Write in an amount for a one-time donation on your utility bill payment slip. A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. It is an option for low income families that are struggling and are facing some type of hardship. It takes up to two weeks to receive, review and process the application. Call (951) 955 - 0493 to contact our Riverside office. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. physicianâs certification of medical condition are required. Please call (951) 782-0330 to have Customer Service activate this option. Los solicitantes deben llenar una solicitud en la comunidad de acciÃ³n de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? LIHEAP is a federally-funded program that is implemented by the State. To apply, please print the appropriate forms In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at https://www.caliheapapply.com/ . For any questions or inquires, please email RPUSHARE@riversideca.gov. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Payments are made directly to the utility … The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. All other utility customers should fill out a LIHEAP application. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. What are the most common reasons an application would be denied? The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. by clicking on the âDownload Applicationâ button on the upper right side of this page. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. SHARE or LIHEAP: Which is for you? Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. Para mÃ¡s informaciÃ³n, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. Charities, as well as the government in Riverside County, provide financial help to low income families. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County For more information on closures, please visit COVID-19 information page. These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. Riverside Public Utilities - WebConnect. Add for each additional person: If you have questions, please call Customer Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. What do I need to provide in order to apply? In the event of a power outage, patients requiring Application and copies of required documents can be submitted by: Any active residential electric RPU account holder can apply for ERAP. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depÃ³sito es $150 por cliente, por perÃodo de 12 meses. Total Monthly Income: $747. The program provides free home energy conservation services to low-income Riverside County homeowners and renters. RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! This may cause your electric consumption to increase beyond normal patterns. • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County There are 3 ways to donate to the SHARE program fund: 1. EnvÃe su solicitud SHARE con copias de la documentaciÃ³n requerida a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por correo para el programa SHARE. CAP Riverside administers both programs. Dial 909-782-0330 The quarterly periods are as improvements to income-qualified renters and homeowners. Total Annual Income: $8,960 Riverside County assistance programs. BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. lower your monthly bill, while making your home more energy efficient. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. be completely filled out by the utility account holder and their physician, then mailed or dropped off at SHARE customers may also apply for LIHEAP. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. Qualification is based on household income, priority points and energy burden. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). P.O. Cualquier cambio de domicilio mientras que se estÃ¡ recibiendo el crÃ©dito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el perÃodo de 12 meses. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. *Federal Poverty Guidelines are subject to change. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depÃ³sito hasta que haya transcurrido un perÃodo de 12 meses desde la Ãºltima vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. Riverside, CA 92517-5760. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. 909-782-0330; 909-826-5485 for … ATTENTION: ESAP Program is on hold until further notice. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. Total Annual Income: $8,960 En este momento no estamos aceptando solicitudes en persona. EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. Service at 951-782-0330. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. Welcome to WebConnect! During Christmas, agency provides food baskets and toys to the needy. B-102 Riverside, CA 92507. Riverside Public Utilities (RPU) established the Sharing Households Assist Riversideâs Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. Un perÃodo de 12 meses comienza cuando un cliente solicita y recibe asistencia y sÃ³lo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. 3. Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. Box 5760 What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. 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